Q: The M.2 (NVMe/PCIe) SSD does not appear inside the BIOS/CMOS menu
A: On ZBOX Mini PCs equipped with an NVMe/PCIe SSD slot, current ZBOX BIOS' lists the M.2 NVMe/PCIe SSD...
Q: My headphone (4-pin) isn't working with the ZBOX Mini PC?
A: It wasn’t until recently that more users stared using headsets with 3 rings or 4 sections called TRR...
Q: How to disable/turn off the ZBOX POST Beep sound?
A: There is no currently no software solution to disabling the POST Beep sound on ZBOX Mini PCs.
Q: I don't see my Secondary Hard Disk Drive (HDD)
A: This issue may come up for those using Mini PC Systems or Desktop Systems and that come with two sto...
Q: Spectre & Meltdown Bug
A: We will issue BIOS updates to address the Spectre & Meltdown bugs on our ZBOX Mini PCs with the ...
Q: How to refresh/reinstall Steam OS for NEN Steam Machine ZBOX-SN970 ?
A: Refresh / reinstall of Steam OS is needed only when the OS is corrupted, or the HDD / SSD is defecti...
Q: How to install Windows 7 on ZBOX Mini PCs with Intel Braswell or Skylake?
A: BI322 (64-bit)
Q: 4K output from DVI-I to HDMI
A: First check if your ZBOX Mini PC is capable of outputting 4K resolution. 4K video cannot be outputte...
Q: Steps to troubleshoot your device
A: Check the power brick to see if LED is on. This will indicate power is working. Reseat the memory mo...
Q: CI320 Non UEFI OS installation
A: The ZBOX C Series is set up to be installed with a UEFI OS by default, so the BIOS needs to be chang...
Q: How to wake CI320 with IR
A: The following only works with the Zotac WMC remote and dongle. This is confirmed to work with Kodi (...
Q: How to install an OS onto a ZBOX Mini PC
A: First media should be prepped for installation use by using an external CD drive or USB flash drive ...
Q: How to activate Real-Time Clock Wakeup on a ZBOX Mini PC ?
A: Real-Time Clock Wakeup function (Once, or Everyday) is accessible in CMOS Setup, under Features, Pow...
Q: How to activate AC Power Loss / Resume on a ZBOX Mini PC ?
A: AC Power Loss / Resume function (On / Off / Last State) is accessible in CMOS Setup, under Features,...
Q: How to activate PXE-LAN Boot on a ZBOX Mini PC ?
A: In Legacy OS mode, PXE-LAN Boot is done by enabling PXE LAN Boot option in CMOS Setup, then selectin...
Q: How to activate Wake-On-LAN (WOL) on a ZBOX Mini PC ?
A: Select ZOTAC Mini PCs provide selection for enabling WOL in the CMOS Setup. If this selection is not...
Q: What type of Network Adaptor (Wired and Wireless) is implemented on a ZBOX Mini PC ?
A: Refer to the particular ZBOX Mini PC product specifications, for the type of Wired Network Adaptor a...
Q: What type of Power Supply Unit needed for a ZBOX Mini PC ?
A: All ZOTAC ZBOX Mini PCs are bundled with a dedicated external AC Power Adaptor (single DC voltage) a...
Q: What type of Memory is supported by the ZBOX Mini PC ?
A: ZOTAC ZBOX Mini PCs conform to the PC industry SO-DIMM standard DDR, DDR2, DDR3, or low voltage type...
Q: What type of Processor is supported by the ZBOX Mini PC ?
A: Supported Processor include Intel and AMD, depending on each product type. The majority of ZBOX Mini...